Privacy

INFORMATION SHARING

SHOP XO2 does not sell or rent any of your personal information to third parties.

SHOP XO2 may send information capable of identifying you to individuals or legal entities when:

- We obtain your consent to share such information.

- We need to share your information to provide you the purchased product.

- We need to supply that information to companies that provide services and/or products to SHOP XO2. If necessary to meet the need SHOP XO2.

It is needed in response to legal proceedings.

- Your actions may have violated our usage guidelines for specific products and/or services.­­­


USER ACCOUNT, PASSWORD AND SECURITY

For your security, your account information is password protected.

The Users assumes full responsibility over maintaining the confidentiality of the password they create, and for all activities that occur under their password and/or identification.

The User agrees to:

Immediately notify SHOP XO2 of any unauthorized use of your password or account as soon as you become aware of any breach of security.

Log out of your User account at the end of each session and ensure that it is not accessed by unauthorized third parties. SHOP XO2 will not be responsible for any losses or damages resulting from the User's non-compliance with the provisions of this clause.

 

COMMUNICATIONS

SHOP XO2 regularly sends exclusive promotions and news to its customers with their authorization upon creating their user account on our website.

Emails are sent from hi@shopxo2.com. We do not send images or attached files.

If you receive false information regarding SHOP XO2, please inform us immediately by sending an email to hi@shopxo2.com so that we can adopt and execute the appropriate measures for the situation.

SHOP XO2 provides customer service channels, one of which being our Call Center via WhatsApp.


SAFETY TIPS

Keep your antivirus, anti-spyware, anti-spam program up to date.

Avoid accessing untrustworthy websites of unknown origins.

Verify the site has secure internet security seals at the time of payment.

Do not open messages with attachments, links or offers from unknown emails.

Create a strong password and follow good password keeping practices.

 

CHANGES IN PRIVACY POLICY

SHOP XO2 may change its privacy policy from time to time. If there is any substantial change in the way we use your information, we will notify you with a prominent advertisement on our page.